Where is the SAP web service control in InfoPath?

In some instances the SAP Web Service control becomes disabled in InfoPath (Note: Winshuttle only supports the 32-bit version of InfoPath 2007 and 2010). This can happen when the .Net Programmability support feature in the Office suite becomes disabled. Disabling can happen when a change is triggered by a Microsoft update or patch, or the upgrade or repair of the Office suite or user edits to the configuration of the Office suite.

The symptoms of a disabled SAP Web Service control are:

• When the control is added to the form, its icon is compact, and only the image is outlined without including the extra space to the right of it.
• The control properties do not appear on the SAP Web Services tab.

To ensure that the SAP Web Service control appears:

1. Uninstall the InfoPath Designer.
2. In Control Panel, click Add/Remove Programs.
3. Scroll to the Office listing, right-click it and click Change.

   The Microsoft Office Installer window appears.

4. Select the Add or remove features option and click Continue.
5. Expand the Microsoft InfoPath Listing to display .Net Programmability support. In the Options menu, select Run from my Computer.
6. Reinstall the InfoPath Designer.