Connect lease periods and offline use

In the event of an internet outage, failed connection, or other scenario where a Connect-licensed product is disconnected or otherwise working in an offline mode, the product will behave depending on the nature of the scenario.

General Description

Example

Impact

Prerequisites

Client open, unable to connect

Winshuttle client application is open, but the connection to Winshuttle Connect is lost.

This might occur when you are logged into and working with a Winshuttle client application (Studio, Transaction, Query, etc.). You can continue to work in offline mode for 72 hours None

Client not open, unable to connect

Winshuttle client application has not been opened yet, and you cannot connect to Winshuttle Connect.

This might occur if Winshuttle Connect is down prior to opening and logging in to your client application (Studio, Transaction, Query etc.). You can continue to work in offline mode for 72 hours
  • You must have logged into the Winshuttle clients at least once.
  • Winshuttle client applications must be configured to remember credentials.

 

Client opened and then exited, unable to connect

The Winshuttle client application was working and then shut down, and you cannot connect to Winshuttle Connect.

This might occur when you are logged into and working with a Winshuttle client application (Studio, Transaction, Query, etc.), exit the application, and then lose internet connectivity so you can't connect to Winshuttle Connect. You can continue to work in offline mode for a cumulative 6 hours lease None

Client has not been opened, no internet connection.

The Winshuttle client application has not been opened or used recently, and there is no Internet connection.

This might occur in you have no Internet connection and have not recently opened or used a Winshuttle client application (Studio, Transaction, Query, etc.). You can continue to work in offline mode for a cumulative 6 hours lease
  • You must have logged into the Winshuttle clients at least once.
  • Winshuttle client applications must be configured to remember credentials.